Podcast
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Podcast: Beyond the Bill: Tipping Trends and Research Revelations
Live from the Southern Management Association conference in St. Pete Beach, FL, Frank and Paul interview Cornel University's Dr. Mike Lynn, arguably the world's foremost researcher on service tipping. We […]
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Podcast: Kneeling at the Altar of Busyness
Fans of American College Football were recently treated to a baffling display of heroic determination. Needing only to touch a kneecap to a blade of grass to secure a hard […]
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Podcast: Why Not Win? A Discussion with Larry Thornton and Dave Ketchen
Larry Thornton and Dave Ketchen join us to discuss their award-winning graphic novel, “You Have to Live, Why Not Win?” and Larry's journey from racial segregation to success as an […]
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Podcast: The Paradox of Fearing Change
We humans have a love/hate relationship with change. Many of us are probably alive today because some cave-dwelling ancestor said “on second thought, let’s not try that new shortcut through […]
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Podcast: Mo’ Money, Mo’ Busywork
Have you ever gotten a pay raise and then, looking back, sort of wished you hadn't? It's become a surprisingly common phenomenon as employees have found hidden strings attached to […]
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Podcast: Artificial Work Meets Artificial Intelligence
With all the fanfare about artificial intelligence these past few months, listeners have asked us: “Will ChatGPT put an end to busywork?” Like all self-appointed experts, we took the question […]
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Podcast: Who’s The Real Time Thief?
It’s that time of year when endless news reports about March Madness-related “time theft” bubble up to the surface (get it? like teams on the bubble? anyone?) They all bemoan […]
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Podcast: When Working Hard Looks Like Hardly Working
Join us as we pat ourselves on the back for reaching the fabled 52-episode milestone. Because 52 is way more exciting than 50. Not because we had already passed 50 […]
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Podcast: Excessively Lean: When a Lack of Slack Bites You in the Back
We all know the story. After worshipping at the altar of “lean” for decades, we spent two years wondering where all the toilet paper and pickup trucks went. Covid reminded […]
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Podcast: Unions, Strikes, and Your Rights with Dan Gilmore
If you're like us, you grew up being told that American labor unions were a fading relic of the past. After a string of successful organizing drives and a stunning […]
